Musical Paws wants you be fully satisfied with your purchase. If for some reason you would like to make a return or exchange, we will gladly assist you within 30 days of your purchase. The item must be unworn, unwashed and unused.
Musical Paws is not responsible for the shipping costs of returns/exchanges sent back to us.
How to Return/Exchange an Item:
- Print and complete this merchandise Return/Exchange form.
- Use the original packaging and place the merchandise and completed Return/Exchange form inside the package.
- Return the item(s) to Musical Paws: 4031 Saint Andrews Square, Duluth, GA 30096.
- Choose a shipping vendor that provides tracking information for your package.
- Once we receive your package, it generally takes 2 weeks to process returns or exchanges.
- Please email [email protected] if you have immediate questions or concerns.